Privacy Policy
Dubai Deluxe is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
This Privacy Policy applies to all services provided by Dubai Deluxe Real Estate LLC through our website at www.dubaideluxe.com. By using our services, you agree to the collection and use of information as described in this policy. We comply with applicable UAE data protection laws and international best practices.
Data We Collect
Personal Information
When you use Dubai Deluxe services, we may collect personal information including your name, email address, phone number, nationality, and financial information relevant to property inquiries and transactions.
Property Inquiry Data
Details about properties you inquire about, your investment preferences, budget range, preferred locations, and property types to help us match you with suitable listings.
Usage Data
Information about how you interact with our website, including pages visited, time spent, search queries, and features used. This helps us improve our platform and user experience.
Device & Technical Data
IP address, browser type, device type, operating system, and referral URLs collected automatically when you visit our website.
How We Use Your Data
Property Services
To connect you with suitable properties, agents, and investment opportunities in Dubai. Your preferences help us personalise recommendations and provide relevant listings.
Communication
To respond to your inquiries, send property updates, market reports, and relevant information about Dubai real estate. You may opt out of marketing communications at any time.
Legal & Compliance
To comply with UAE laws, anti-money laundering regulations, and real estate regulatory requirements set by RERA (Real Estate Regulatory Agency) and Dubai Land Department.
Platform Improvement
To analyse usage patterns, fix technical issues, and improve our website functionality, search features, and overall user experience.
Third-Party Services
HubSpot CRM
We use HubSpot to manage customer relationships and communications. Your contact information may be stored in HubSpot's systems, which are GDPR compliant.
Contentful CMS
Our property listings and content are managed through Contentful. Property data you view is served from Contentful's secure infrastructure.
Google Services
We use Google Analytics for website analytics and Google Maps for property location features. Google's privacy policy applies to data processed by these services.
Payment Processors
Any financial transactions are processed through secure, PCI-DSS compliant payment processors. We do not store your payment card details on our servers.
Your Rights
Right to Access
You have the right to request a copy of all personal data we hold about you. We will respond to access requests within 30 days.
Right to Rectification
If any information we hold is inaccurate or incomplete, you have the right to request correction. Contact us and we will update your records promptly.
Right to Erasure
You may request deletion of your personal data, subject to legal retention requirements. We will delete your data within 30 days unless we are required by law to retain it.
Right to Opt Out
You may opt out of marketing communications at any time by clicking 'Unsubscribe' in any email or contacting us directly at privacy@dubaideluxe.com.
Contact & Data Controller
Data Controller
Dubai Deluxe Real Estate LLC is the data controller responsible for your personal information. We are registered in Dubai, United Arab Emirates.
Privacy Inquiries
For any privacy-related questions, data access requests, or complaints, please contact our Data Protection Officer at privacy@dubaideluxe.com.
Registered Address
Dubai Deluxe Real Estate LLC, Dubai, United Arab Emirates. Our offices are open Sunday to Thursday, 9:00 AM to 6:00 PM GST.
Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Last updated: March 2026.